Service Guidelines

DATA-IN offers various customization services that include: imprinting, pre-loading, added security features, custom packaging and logo creation. All drives are custom made to your specifications. Our sales representatives will work with you to ensure that your logo imprints are produced using the highest quality and industry standards. The quality in which your logo is provided to us is the way it is going to appear when printed. Please follow our guidelines for submitting your logo to ensure that it will be printed according to your specifications and industry standards. We have graphic designers available for a small fee if you require help improving the quality of your logo.

Once your drives have been printed, no further modifications or additions can be made to the logo, therefore, please make sure that you examine and proofread all the documents you submit to us. No returns or refunds are offered on customized merchandise.

All of our products carry a one year limited warranty and will be replaced if broken. Lead time for most products is a minimum of 7-10 business days. Rush services are available (see details below).

3 每Days Rush Services

Consider some customers urgent requirement. We provide Rush Service for some selected products. Please contact your sales representative personally. We will keep you the program status update.

Please inquire with your sales representative about exact order shipping dates and lead times. Although we will gladly customize any aspect of your order, the more customized your order is the more likely it will extend lead times and delivery. While we do not wish to discourage further customization, the following are examples of factors which take considerable time and may not be available for rush orders:

- If an order includes Pre-load and Auto-run content, 
- Particularly complicated logos, such as those with several colors and/or gradients, take longer to setup and longer to print.
- The logo data or the value added data which you would like to install in the USB drive is not complete
- Creating custom colors or design sharp are not feasible for rush orders as well
- Large Quantity order since it will take certain time to produce
Request a quote by clicking on the following button. Please fill out the form and our friendly sales associates will reply within 24 hours. We look forward to helping your business. Thank you!

Logo Guidelines

Please follow these guidelines as careful as possible. If you have any problems or are unsure you can meet the following guidelines, please contact aHKmemory.com Sales Representative for assistance.

1. highly recommend providing logos that are compatible with CorelDraw 12.

2. Files should be saved as .CRD, vector format, using a high resolution quality    saved at a minimum 300 DPI.

3. Please embed all fonts. Unfortunately, we cannot be responsible for substituted    or lost fonts.

4. Please contact us if your logo contains gradients or fades.

5. Logos with the same color in different opacities are printed as another color and    may be assessed extra fees (i.e., a logo with dark blue and light blue is considered    a two-color imprint)

6. If your organization does not have a vector logo available, one can be created    for you. Please inquire with your sales representative about graphic design    services.